Privacy Policy

Flinston Game Company LTDA ("Flinston Games," "FGC," "we," "us," or "our") operates Thang Global and maintains this Privacy Policy ("Policy") which describes how we collect, use, process, and protect personal information from our users, customers, prospective customers, and visitors of our website(s), mobile applications, games, and services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service. If you do not agree with any part of this Policy, you must immediately cease using our Services.

Your continued use of our Services following any changes to this Policy constitutes your acceptance of such changes.

2.1 Personal Information
We may collect the following categories of personal information:

• Account Information: Name, username, email address, date of birth, location data, account passwords and security credentials.
• Technical Information: IP addresses, device identifiers, MAC addresses, browser type, operating system, device specifications, network information, connection type, ISP details, gameplay data, statistics, achievements, and progress, chat logs, voice communications, and user-generated content, crash reports, error logs, and diagnostic information.
• Behavioral Information: Usage patterns, feature utilization, session duration, click-through rates, navigation paths, user interactions, purchase history, transaction records, spending patterns, social interactions, friend lists, guild memberships, marketing engagement metrics, email open rates.

2.2 Information from Third Parties
We may receive information about you from:

• Social media platforms (Facebook, Google, Apple, etc.).
• Payment processors and financial institutions.
• Analytics and advertising partners.
• Public databases and commercially available sources.
• Other users who provide information about you.

2.3 Automatically Collected Information
We automatically collect information through:

• Cookies, web beacons, and similar tracking technologies.
• Server logs and analytics tools.
• Game telemetry and performance monitoring.
• Location services and data.

We use your personal information for the following purposes:

• 3.1 Service Provision: Providing, operating, and maintaining our Services; processing transactions and managing accounts; enabling gameplay features and social interactions; providing customer support and technical assistance; personalizing user experience and content delivery.
• 3.2 Business Operations: Conducting analytics and market research; developing new products, features, and services; managing partnerships and business relationships; complying with legal obligations and regulatory requirements; protecting against fraud, abuse, and security threats.
• 3.3 Marketing and Communications: Sending promotional materials and marketing communications; conducting surveys and collecting feedback; targeting advertisements and measuring campaign effectiveness; building user profiles for marketing purposes; cross-selling and upselling products and services.
• 3.4 Data Enhancement and Profiling: Creating detailed user profiles and behavioral patterns; combining data from multiple sources for comprehensive analysis; developing predictive models and algorithms; conducting A/B testing and experimentation; monetizing data through partnerships and licensing.

We process your personal information based on the following legal grounds:

• Consent: You have given clear consent for us to process your personal data.
• Contract: Processing is necessary for the performance of our contract with you.
• Legal Obligation: Processing is necessary for compliance with legal obligations.
• Vital Interests: Processing is necessary to protect vital interests.
• Public Task: Processing is necessary for tasks carried out in the public interest.
• Legitimate Interests: Processing is necessary for our legitimate business interests.

5.1 Third-Party Service Providers
We may share your information with:

• Cloud hosting and data storage providers.
• Payment processors and financial institutions.
• Analytics and advertising partners.
• Customer support and communication platforms.
• Security and fraud prevention services.
• Marketing and email service providers.

5.2 Business Partners
We may share aggregated, de-identified, or anonymized information with:

• Game developers and publishers.
• Advertising networks and sponsors.
• Research institutions and academic partners.
• Industry associations and regulatory bodies.
• Potential investors and business partners.

5.3 Corporate Transactions
In the event of a merger, acquisition, sale, or transfer of assets, your information may be transferred to the acquiring entity or successor company.

5.4 Legal Requirements
We may disclose your information when required by law or to:

• Comply with legal process, court orders, or government requests.
• Protect our rights, property, or safety.
• Prevent fraud, abuse, or illegal activities.
• Enforce our Terms of Service and other agreements.

6.1 Payment Service Provider
All payment transactions are processed by Stripe, Inc. ("Stripe"), a third-party payment processor. Stripe is PCI DSS Level 1 compliant and provides secure payment processing services globally.

6.2 Payment Information
When you make a purchase, your payment information (including credit card details, billing address, and transaction data) is collected and processed directly by Stripe. We do not store or have access to your complete payment card information.

6.3 Information Shared with Stripe
We may share the following information with Stripe to process payments:

• Your name and email address.
• Transaction amount and currency.
• Order details and product information.
• Billing address and contact information.
• Device and browser information for fraud prevention.

6.4 Stripe's Privacy Practices
Stripe's collection, use, and disclosure of your payment information is governed by Stripe's Privacy Policy, which can be found at https://stripe.com/privacy. We encourage you to review Stripe's Privacy Policy to understand how they handle your payment information.

6.5 Transaction Data
We receive limited transaction information from Stripe, including:

• Transaction confirmation and payment status.
• Transaction ID and timestamp.
• Last four digits of the payment card (for customer service purposes).
• Payment method type (e.g., Visa, Mastercard).

This information is used for order fulfillment, customer support, accounting purposes, and fraud prevention in accordance with this Privacy Policy.

Your information may be transferred to and processed in countries other than your country of residence, including Brazil, United States, European Union, and other jurisdictions where we or our service providers operate. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Specific retention periods may vary based on:

• The type of information collected.
• The purpose for which it was collected.
• Legal and regulatory requirements.
• Business and operational needs.

We use cookies, web beacons, pixels, and similar tracking technologies to:

• Remember your preferences and settings.
• Authenticate users and prevent fraud.
• Analyze usage patterns and improve Services.
• Deliver targeted advertisements.
• Measure marketing campaign effectiveness.

You can control cookie settings through your browser, but disabling cookies may limit your ability to use certain features of our Services.

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest.
• Regular security assessments and penetration testing.
• Access controls and authentication mechanisms.
• Employee training and confidentiality agreements.
• Incident response and breach notification procedures.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights:

• 11.1 Access and Portability: Right to access your personal information; right to receive a copy of your data in a portable format.
• 11.2 Correction and Deletion: Right to correct inaccurate or incomplete information; right to request deletion of your personal information.
• 11.3 Processing Limitations: Right to restrict or object to processing; right to withdraw consent at any time; right to opt-out of marketing communications.
• 11.4 Automated Decision-Making: Right to object to automated decision-making and profiling; right to request human review of automated decisions.

Our Services are not directed to children under 13 years of age (or the minimum age required by law in your jurisdiction). We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under the applicable age without parental consent, we will take steps to delete such information.

Parents who believe their child has provided personal information to us should contact us immediately.

13.1 Game Monitoring
We monitor all in-game activities, including but not limited to:

• Chat messages and communications.
• Player behavior and interactions.
• Game statistics and performance data.
• User-generated content and submissions.

13.2 Anti-Cheat and Security
We employ automated systems to detect cheating, hacking, and other prohibited activities. This may include:

• Real-time monitoring of gameplay.
• Analysis of player behavior patterns.
• Scanning of device and system information.
• Recording of game sessions for review.

We reserve the right to modify this Privacy Policy at any time. We will notify you of material changes through:

• Email notifications to registered users.
• In-game notifications and announcements.
• Prominent notices on our website.
• Updates to our mobile applications.

Your continued use of our Services after such modifications constitutes acceptance of the updated Policy.

To exercise your rights or opt-out of certain data processing activities, you may:

• Contact Methods:
  Discord (preferred): Join our Discord server for support
  Email: privacy@flinstongames.com
  
• Request Processing:
  We will respond to your request within 30 days (or as required by applicable law).
  We may require additional information to verify your identity.
  Some requests may incur reasonable fees as permitted by law.

For questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us:

Company Name: Flinston Game Company LTDA
Website: flinstongames.com
Contact: contact@flinstongames.com
Privacy Contact: privacy@flinstongames.com
Preferred contact method: Join our Discord server for support
Location: Brazil

This Privacy Policy is governed by the laws of Brazil and applicable international data protection regulations, including but not limited to the Brazilian General Data Protection Law (LGPD) and the European General Data Protection Regulation (GDPR).